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In order to open and maintain a User Account for using easyBills Service, you must provide 2C2P with your correct and updated Information.
You must be the beneficial owner of the credit card, debit card or bank account that you used for making payment for goods and/or services or the top-up through easyBills Service.
The amount of payment for goods and/or services or the top-up that you can make through the use of easyBills Service shall be as designated by 2C2P, the Seller or the Service Provider. 2C2P will notify you of such information via 2C2P’s website.
By adding a debit card or credit card as a payment method, you are granting 2C2P with continuous authority to automatically charge that card to obtain the relevant funds when the card is used as a payment method pursuant to this Term. You can stop the continuous authority in respect of any card by removing that card as a payment method in your User Account profile.
While using easyBills Service, if you mistakenly conducted the payment transaction (such as input incorrect amount, incorrect mobile number intended for the top up or incorrect reference number) or conducted the same payment transaction twice, you cannot amend or adjust such mistaken transaction nor cancel the double payment transaction; and, 2C2P will not refund the amount of payment already received as well as the applicable fees as specified in Appendix A (“Fees”) to you. You must directly contact the Seller or the Service Provider to require the Seller or the Service Provider to amend or adjust such mistaken transaction or refund to you the amount of such double payment transaction.
Your ability to make payment from your local bank account may be limited by the term and condition of the account that you opened with each financial institution and/or the Seller or the Service Provider.
In the event you have filed a refusal of payment, the issuer bank will consider to determine the person who is required to make the payment. If you are defeated in the refusal of payment dispute or any other dispute which requires you to make payment according to this Term, you must make payment together with the applicable fees as specified in Appendix A (“Fees”) to 2C2P.
You agree that for any and all the amount of monies that you are responsible or liable to pay or reimburse 2C2P, you will pay or reimburse such amount of monies to 2C2P according to the methods and within the period designated by 2C2P.
You may close your User Account at any time by following the instructions in your User Account profile. Upon the User Account closure, 2C2P will cancel all the pending transactions and you will lose the offer from any sales promotion used for obtaining privileges (if any) (such as redemption code), unless otherwise legally prohibited.
You may not evade an investigation from 2C2P by closing your User Account. If you close your User Account while 2C2P is conducting an investigation and if it is found from such investigation that there is any damage occurring to 2C2P, its affiliates or any third party against the risk of reversals, chargebacks, claims, fees, fines, penalties and other liabilities, you must be liable for all obligations related to your User Account even though your User Account has been closed.
If your User Account has no movement within a period of 6 months from the date of your latest use of easyBills Service, 2C2P reserves the right to charge applicable fee (if any) from you including taking any further action as 2C2P deems appropriate.
Before contacting your card issuer or filing a dispute with 2C2P, you should directly contact the Seller or the Service Provider to resolve your issue with respect to the Seller’s or the Service Provider’s return policy as stated on their website or as agreed between you and the Seller or the Service Provider first.
You may file a dispute/claim with 2C2P or you may contact your credit card company and pursue your chargeback rights. You may not pursue both at the same time or seek a double recovery. If you have an open dispute or claim with 2C2P and also file a chargeback with your credit card company, 2C2P will close your dispute or claim and you will have to rely solely on your chargeback rights.
When an unauthorized transaction or an error occurs in your User Account, you will be fully responsible for such unauthorized transaction or error which occurs through your faults.
(a) You should immediately notify 2C2P if you believe that:
(b) To be eligible for protection against unauthorized transactions, you must notify 2C2P within 60 days after any unauthorized transaction first appears in payment history in your User Account. 2C2P may extend the 60 days’ period if there is a good and demonstrable reason such as a hospital stay.
You should regularly log into your User Account or review your payment history to ensure that there has not been any unauthorized transaction or error. 2C2P will also send an email to the primary email address you provided in order to notify you of each transaction from your User Account. You should also review these transaction confirmations to ensure that each transaction was authorized and is accurate.
If there has been any unauthorized transaction or error in your User Account, you must notify 2C2P, as follows:
While notifying 2C2P, you must provide 2C2P with all of the following information:
6.2After you have orally notified 2C2P of such incident, you must send 2C2P your complaint or question in writing within 10 days. During the course of 2C2P’s investigation, 2C2P may request additional information from you.
6.3.1if you mistakenly conducted the payment transaction and/or conducted the same payment transaction twice, you must directly contact the Seller or the Service Provider to require the Seller or the Service Provider to amend or adjust such mistaken transaction or double transactions. In all events, 2C2P will not reimburse you or reverse a payment that you have made in error.
6.3.2You must strictly keep your password or PIN as your personal confidential information. You agree that if there is any transaction conducted by using your password or PIN, it shall be deemed as transaction conducted by you in all cases and that 2C2P will not be responsible for any damage occurring from any transaction conducted under your User Account with the use of your password or PIN.
In connection with your use of esayBills Service or in the course of your interactions with 2C2P, other users or third parties, you must not:
General. You are responsible for all reversals, chargebacks, claims, fees, fines, penalties, interest charges (applicable interest rate by law) and other liabilities incurred by 2C2P or any third party caused by or arising out of your breach of this Term and/or your use of easyBills Service. You agree to reimburse 2C2P or such third party for any and all such liabilities.
In the event you are liable for any amount owed to 2C2P, you must transfer such amount into 2C2P’s account or reimburse to 2C2P through an alternative method within the period designated by 2C2P; failing which, you are obliged to pay late payment interest to 2C2P in the rate of 7.5% per annum of the outstanding amount owed to 2C2P calculating form the date of default until the payment in full and correct amount is made to 2C2P.
If 2C2P, in its sole discretion, believes that you may have engaged in any Restricted Activities, 2C2P may take various actions to protect 2C2P, 2C2P’s affiliates, other users, any third party or you from reversals, chargebacks, claims, fees, fines, penalties and any other liability. The actions 2C2P may take includes but are not limited to the following:
2C2P, in its sole discretion, reserves the right to terminate this Term and/or access to easyBills Service for any reason and at any time. 2C2P will notify you of 2C2P’s action and will provide you with an opportunity to reclaim your right to access to easyBills Service subject to 2C2P’s sole discretion. Further, you acknowledge that 2C2P’s decision to take certain actions, including limiting access to your User Account, may be based on confidential criteria that is essential to 2C2P’s management of risk, the security of your User Accounts and the 2C2P system. You agree that 2C2P is under no obligation to disclose the details of its risk management or its security procedures to you.
9.1Contact 2C2P First. If a dispute arises between you and 2C2P, 2C2P’s goal is to learn about and address your concerns; and, if 2C2P is unable to do so to your satisfaction, 2C2P will provide you with a neutral and cost effective means of resolving the dispute quickly. Disputes between you and 2C2P regarding easyBills Service may be reported at any time to customer service online through 2C2P Call Center or by calling 02-026-3000 throughout 24 hours.
9.2Law and Forum for Disputes. Except as otherwise agreed by the parties, you agree that any claim or dispute you may have against 2C2P must be resolved by a court located in Thailand. You agree to submit to the personal jurisdiction of the courts located within Thailand for the purpose of litigating all such claims or disputes. This Term shall be governed in all respects by the laws of Thailand as such laws are applied to all agreements entered into and to be performed entirely within Thailand, without regard to conflict of law provisions.
9.3Notices to You. You agree that 2C2P will electronically communicate with you about the matters concerning easyBills Service and this Term. 2C2P reserves the right to close your User Account if you withdrew your consent to receive electronic communications. Any and all the electronic communications will be considered to have been received by you within 24 hours of the time 2C2P posted it to 2C2P’s website or emailed it to you. Any notice sent to you by postal mail will be considered to have been received by you 3 days after 2C2P sent it.
9.4Notices to 2C2P. Notices to 2C2P must be sent by postal mail to:
Release of 2C2P. If you have a dispute with one or more users concerning 2C2P, you agree to release 2C2P and its affiliates (including its officers, directors, agents, joint ventures, employees and suppliers) from any and all claims, demands and damages (actual and consequential) of every kind and nature arising out of or in any way connected with such disputes.
10.1Limitations of Liability. IN THE EVENT OF DAMAGE SUFFERED OR INCURRED BY YOU WHICH ARISES FROM THE USE OF EASYBILLS SERVICE ACCORDING TO THIS TERM, 2C2P; 2C2P’S PARENTS, SUBSIDIARIES AND AFFILIATES; 2C2P’S OFFICERS, DIRECTORS, AGENTS, JOINT VENTURES, EMPLOYEES OR SUPPLIERS WILL BE LIABLE TO YOU FOR THE ACTUAL AMOUNT OF DIRECT DAMAGES, BUT NOT INCLUDING ANY OTHER DAMAGES WHICH ARISES FROM NEGLIGENCE, LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF DATA OR LOSS OF BUSINESS) UNLESS AND TO THE EXTENT PROHIBITED BY LAW.
10.2Services Limitation. 2C2P is not a bank and easyBills Service is payment processing services rather than banking services. 2C2P is not acting as a trustee, fiduciary or escrow with respect to your funds, but is acting only as an agent and custodian. 2C2P does not have control of, nor liability for, the goods or the services that are paid for through 2C2P’s services. 2C2P cannot guarantee the identity of any user or ensure that a Seller or a Service Provider will complete a transaction.
10.3No Warranty. EASYBILLS SERVICE IS PROVIDED “AS IS” AND WITHOUT ANY REPRESENTATION OF WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY. 2C2P does not have any control over the goods or the services that are paid for through the use of easyBills Service and 2C2P cannot ensure that a Seller or a Service Provider you are dealing with will actually complete the transaction or is authorized to do so. 2C2P does not guarantee continuous, uninterrupted or secure access to any part of easyBills Service, and operation of 2C2P’s website may be temporarily suspended for maintenance or upgrade or interfered with by numerous factors outside of 2C2P’s control. 2C2P makes no representations or warranties regarding the amount of time needed to complete processing because easyBills Service is dependent upon many factors outside of 2C2P’s control such as delays in the banking system or mail service.
10.4Indemnification. You agree to defend, indemnify and hold 2C2P; 2C2P’s affiliates; and 2CaP’s officers, directors, agents, joint ventures, employees and suppliers harmless from any claim, demand (including attorneys’ fees), fine or other liability incurred by any third party due to or arising out of your or your employees’ or agents’ breach of this Term and/or use of easyBills Service.
10.5Intellectual Property."2C2P.COM", "2C2P”, “123 Service”, “Qwik”, “easyBills”, “iACCEPT”, “123.co.th”, “easyBills.in.th” and all other URLs, logos and trademarks related to the 2C2P’s services are either trademarks or registered trademarks of 2C2P or its licensors. You must not copy, imitate or use them without 2C2P's prior written consent. In addition, all page headers, customized graphics, button icons, and scripts are service marks, trademarks, and/or trade dress of 2C2P. You must not copy, imitate, or use them without 2C2P's prior written consent. You may use HTML logos provided by 2C2P through 2C2P's merchant services, auction tools feature or affiliate programs with 2C2P’s prior written consent for the purpose of directing web traffic to the easyBills Service. You must not alter, modify or change these HTML logos in any way, use them in a manner that is disparaging to 2C2P or easyBills Service or display them in any manner that implies 2C2P's sponsorship or endorsement. All right, title and interest in and to 2C2P’s website, any content thereon, easyBills Service, the technology related to 2C2P’s services, and any and all technology and any content created or derived from any of the foregoing is the exclusive property of 2C2P and its licensors.
10.6Calls to You; Mobile Telephone Numbers. By providing 2C2P with a telephone number (including a mobile telephone number), you consent to receiving calls, including autodialed and prerecorded messages from 2C2P at that number. If 2C2P determines that a telephone number you have provided to 2C2P is a mobile telephone number, 2C2P may categorize it as such in 2C2P’s systems and in your User Account profile, and you consent to receive text messages from 2C2P about your use of easyBills Service at that number.
10.7Password Security. You are responsible for maintaining adequate security and control of any and all IDs, passwords, PINs or any other codes that you use to access easyBills Service.
10.8Complete Agreement and Survival. This Term along with any applicable policies with respect to easyBills Services where Sections 8 (Your Liability - Actions 2C2P May Take), 9 (Disputes with 2C2P), 10 (General Terms) and Appendix A (Fees) as well as any other terms and conditions which by their nature should survive, will survive the termination of this Term. If any provision of this Term is held to be invalid or unenforceable, such invalid or unenforceable provision shall be severable and the remaining provisions shall be lawfully binding and enforceable.
10.9Assignment. You may not transfer or assign, partially or entirely, any right or obligation you have under this Term to any third party without 2C2P's prior written consent. 2C2P reserves the right to transfer or assign, partially or entirely, any right or obligation under this Term to any third party at any time.
10.10 Translated Agreement. Any translation of this Term is provided solely for your convenience and is not intended to modify the terms of this Term. In the event of a conflict between the English version of this Term and a version in a language other than English, the English version shall prevail.
10.11No Waiver. 2C2P’s failure or delay to act with respect to a breach by you or others does not waive 2C2P’s right to act with respect to such breach or any subsequent or similar breaches.
10.12Assumption of Rights. If 2C2P pays out a claim, reversal or chargeback that you file against a recipient of your payment, you agree that 2C2P assumes your rights against the recipient and the third party related to such payment and may pursue those rights directly or on your behalf, in 2C2P's sole discretion.
10.13YOU AGREE THAT THIS TERM WILL BE EFFECTIVE TO ALL USERS AS OF JULY 1, 2016.
2C2P may amend this Term at any time by posting a revised version on 2C2P’s website. The revised version will be effective at the time 2C2P posted it. If the revised version includes any substantial change, 2C2P will provide you with a 30 days' prior notice of such substantial change by posting a notice on 2C2P’s website.
10.14You are solely responsible for understanding and complying with any and all laws, rules and regulations of your specific jurisdiction that may be applicable to you in connection with your use of easyBills Service.
Exhibit A (Fees)
Effective Date: July 1, 2016
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about 2C2P products and services, ordering e-mail newsletters, joining a limited-access premium site or service, signing up for an event or training, or when purchasing, downloading and/or registering 2C2P products. The personal information we collect may include your name, title, company or organization name, work e-mail, work phone, work or home address, information about your job function, information about your company, and credit card information.
The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the site.
Information you provide to us: We may collect and store any information you provide us when you use 2C2P Services, including when you add information on a web form, add or update your account information, participate in community discussions, chats, or dispute resolutions, or when you otherwise correspond with us regarding 2C2P Services. When you use 2C2P Services, we also collect information about your transactions and your activities. In addition, if you open a 2C2P account or use 2C2P Services, we may collect the following types of information:
We may also collect information from or about you from other sources, such as through your contact with us, including our customer support team, your results when you respond to a survey, your interactions with members of the 2C2P corporate family or other companies (subject to their privacy policies and applicable law), and from other accounts we have reason to believe you control (whether in part or in whole). Additionally, for quality and training purposes or for its own protection, 2C2P may monitor or record its telephone conversations with you or anyone acting on your behalf. By communicating with 2C2P, you acknowledge that your communication may be overheard, monitored, or recorded without further notice or warning.
The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.
In support of these uses, 2C2P may use personal information to provide you with more effective customer service, to improve the Site and any related 2C2P products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests.
We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other 2C2P products and services, and/or share information with 2C2P partners so they may send you information about their products and services.
We merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limitedentry sections of 2C2P.com, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and will not merge your personal information with site-visitation data. When you sign up for a newsletter or agree to receive promotional e-mail, 2C2P may use customized links or similar technologies to track e-mail links that you click. We may associate that information with your personal information in order to provide you more focused e-mail communications or purchase information. Each e-mail communication includes an unsubscribe link allowing you to stop delivery of that type of communication.
Some services on 2C2P offer individuals the ability to publicly display certain personal information, such as for a 2C2P partner who wishes to publish contact information as part of offering a business service. Participation in such services is always optional.
2C2P occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, and sending information about our products, special offers, and other services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.
We may share your personal information with:
Control of your Personal Information Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of 2C2P and its controlled subsidiaries and affiliates without your permission.
Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to 2C2P in the context of other, separately operated, 2C2P products or services.
2C2P may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. In some services offered at 2C2P.com, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen.
2C2P is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
2C2P.com is a general audience site and does not knowingly collect any personal information from children.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site’s features that you customized. Web beacons, also known as clear gif technology, or action tags, may be used to assist in delivering the cookie on our site. This technology is a tool we use to compile aggregated statistics about 2C2P.com Web site usage, such as how many visitors clicked on key elements (such as links or graphics) on a 2C2P.com Web page, blog or a newsletter. We may share aggregated site statistics with partner companies.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit.
2C2P welcomes your comments regarding this privacy statement. If you believe that 2C2P has not adhered to this privacy statement, please contact us electronically or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.